Refund & Cancellation Policy

Thank you for choosing StartupClass.in. This Refund and Cancellation Policy forms part of our Terms & Conditions and applies to all purchases made on our Website. By making a purchase, you agree to this Refund and Cancellation Policy in full.

1. Nature of the Product

The Product sold on this Website is a digital, downloadable PDF document — the "StartupClass 2026 Edition." Upon successful payment, the Product is immediately accessible for download. Because the Product is digital and can be instantly copied, saved, and distributed once accessed, it is fundamentally different from a physical product that can be returned.

2. No Refund Policy

All sales are final. No refunds will be provided under any circumstances once the Product has been downloaded or accessed.

By completing a purchase and downloading the Product, you acknowledge and agree that:

• The Product is a digital good that cannot be "returned" in the traditional sense;
• Once downloaded, the Product cannot be revoked or deleted from your device;
• The value of the Product is delivered instantly upon download;
• You have had the opportunity to review the Product description, features, and pricing before purchasing;
• You are making the purchase voluntarily and with full knowledge of this no-refund policy.

3. No Cancellation Policy

Once a payment is successfully processed and the Product is delivered (via instant download), the order cannot be cancelled. The transaction is considered complete at the moment the download becomes available to you.

If you attempt to cancel a payment before it is processed (for example, by closing the payment window before completing the transaction), no charge will be made and no order will be created. However, once the payment is authorized and captured by our Payment Gateway (Razorpay), the transaction is final.

4. Technical Issues — What We Will Do

While we do not offer refunds, we are committed to ensuring you receive the Product you paid for. If you experience any of the following technical issues, please contact us at support@startupclass.in and we will resolve the issue:

• Download failure: If you are unable to download the Product after successful payment due to a technical error on our end, we will provide an alternative download method or email you the Product directly;
• Corrupt file: If the downloaded PDF is corrupt, incomplete, or unreadable, we will provide a replacement file;
• Payment verification failure: If you have been charged but the download page does not load due to a verification error, we will manually verify your payment and provide the Product;
• Duplicate charge: If you have been charged more than once for a single purchase, we will refund the duplicate charge(s) only — not the original purchase.

To help us resolve your issue quickly, please include the following in your email:

• Your Razorpay Payment ID (starts with pay_ — found in your payment confirmation email or SMS);
• The email address used during checkout;
• A brief description of the issue you encountered.

5. Chargeback Policy

If you believe a charge on your payment method is unauthorized or fraudulent, please contact us at support@startupclass.in before initiating a chargeback with your bank or card issuer. We will investigate the matter promptly and attempt to resolve it directly with you.

If you initiate a chargeback without first contacting us, we reserve the right to:

• Dispute the chargeback with evidence of the transaction and Product delivery;
• Suspend or revoke your access to the Product;
• Decline future transactions from you;
• Take any other action permitted under applicable law and our Terms & Conditions.

6. Unauthorized or Fraudulent Transactions

If you notice a transaction on your payment method that you did not authorize, please report it to us immediately at support@startupclass.in and also contact your bank or card issuer. We will cooperate fully with any investigation into fraudulent transactions and will provide all necessary information to the relevant authorities.

7. Pricing Errors

If a pricing error occurs on our Website — for example, the Product is displayed at an incorrect price due to a technical glitch — we reserve the right to:

• Cancel any order placed at the incorrect price and refund the amount paid;
• Contact you to offer the Product at the correct price;
• Take any other action permitted under applicable law.

This is the only circumstance under which a refund will be issued, and it applies solely to pricing errors identified by the Company.

8. Changes to This Policy

We reserve the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page. Your purchase of the Product after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Refund and Cancellation Policy, or if you need assistance with a technical issue, please contact us:

• Email: support@startupclass.in
• Contact page: Contact us
• Response time: We aim to respond to all support emails within 24–48 working hours.